What is it..? Civic technology is the use of digital technologies and social media for service provision, civic engagement, and data analysis. A bit more detail below from Civic technologies.
Improving quality of and accountability in public service delivery
- Help city residents more effectively access and track responsiveness of public service delivery
- facilitate resident engagement with government around service delivery issues
- streamline resident access to public services.
Facilitating resident-driven improvements to neighbourhood quality-of-life
- Enlist city residents to provide new data to support or inform government efforts
- to organise community-based efforts based on that data
- to participate in the development of strategies and policies to address these issues more effectively.
Deepening participation in public decision-making
- Developing more effective ways to collect meaningful resident input (especially from low-income people)
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